What You Need to Know
Learn the primary steps Composity team undertake when building a project.
What to expect?
How To Get Started?
There are different ways to start using Composity software. Here are the quickest ways:
- Set up a free trial account - You can choose directly from the platform which applications and pricing plan you want to purchase or contact us and we will do it for you.
- Schedule a free live demonstration- Take a one-on-one product tour with a Composity expert.
- Contact us online or request more info by sending us an e-mail to firstname.lastname@example.org.
What Information Does The Client Need To Provide?
For Composity products to align with the goals of the business, it's important that you provide us with accurate, and thorough information about:
1Client's business requirements for what's needed in the software.
2“What problems are you facing?”
3Your company's point of contact who will be available to answer any questions, provide information and make system decisions when needed.
How Much Time Does It Take To Set Up Composity?
Setting up Composity is easy. The amount of time it will take to adjust all settings depends on few variables. Technically you alone can set up and run the software under a few hours. Most basic and advanced features are enabled for customization by the user.
Some companies have specific business needs and workflow. Our team of business consultants has the knowledge and technical skills to make sure that all customer's requirements are answered. In this case, setting up Composity software might take from few hours to days.
The amount of time it will take to set up your Composity platform depends on how many modules are activated, what is the workflow of the company, and whether there will be data import and in what condition is the provided data.
Can Third Party Software Be Integrated?
Composity technology allows the system to be integrated with almost any other software. Some 3rd party software are already implemented with Composity.
In case your business is already using other applications and you want to know if they can be integrated with Composity, please send us your inquiry
What are the steps when implementing the system?
1The client maintains as much responsibility as the vendor in the project planning process, maintenance of the project plan status, as well as some degree of control over the implementation.
2Composity provides implementation services allocate in three Composity Success Plans - including analyzing your requirements and configures your chosen modules according to your needs, historical data migration, if necessary, from your old system into Composity, training classes on how to use the Composity functions and features to manage your business
3Composity team provides advanced needs as custom development, integrations, and ad hoc analysis. To learn more about Composity advanced services, please contact our consultants
What happens after the implementation?
Composity Support Team provides various support services to our clients and free users. Depending on which plan you have purchased, you have included a number of pre-support incident and time for response (see plans & pricing for more information). All support issues are divided into three levels - Critical incidents, High priority incidents, and Normal priority incidents.
The system's maintenance breaks and software updates are free of charge. They are generally scheduled outside of working hours and late in the day. They are necessary to keep the software running smoothly and free of bugs. We announce to our clients any updates and planned maintenance in advance. During this time clients might experience a slowdown or shortly system unavailable access.
If you have more questions not answered on this page, send your query to us and we'll try to get back to you within few hours.