Discover the top 7 ERP trends for 2022 that are shaping the future of business operations. Explore insights on cloud ERP, real-time data, integrations, and more to stay competitive in the digital age.

2020 turned out to be quite different and difficult for many companies across various global industries. Businesses faced unprecedented challenges due to the coronavirus pandemic and the resulting economic turmoil, leading to significant changes across sectors.

However, the crisis also accelerated digitalization and the modernization of software systems, including ERP. In 2021, the development of the ERP industry continued to evolve, paving the way for new trends expected in 2022. These trends span numerous industries and present exciting opportunities in the age of digitalization.

Keep reading to explore these trends in detail.

1. Cloud Access Across Devices

Cloud-based ERP software has been a rising trend, but the pandemic amplified its importance.

Today, it’s crucial for businesses to access ERP solutions from anywhere and on any internet-connected device—be it a phone, tablet, laptop, or desktop computer. Cloud-based ERP systems have revolutionized operations for small and medium enterprises by reducing startup fees, hardware costs, and eliminating the need for constant software updates or maintenance.

The cloud offers unmatched speed, flexibility, and resilience, making it an essential tool for businesses striving to stay competitive in a fast-paced environment.

2. Synchronization with Websites and Online Stores

Businesses now expect ERP systems to seamlessly integrate and synchronize with their websites and online stores. Accurate inventory tracking and streamlined order management are essential to prevent errors and inefficiencies.

Modern ERP systems should support integration with platforms like WooCommerce, Shopify, Opencart, and BigCommerce, enabling fast synchronization of products, quantities, and orders.

3. Linking Processes with Customer Service

ERP systems have evolved significantly, and their integration with customer service processes is now a key feature.

A modern ERP should connect with the company’s CRM system, enabling real-time updates for customers regarding order statuses, stock availability, and delivery timelines. This integration enhances customer satisfaction and builds trust by providing transparency and timely information.

4. Integration with External Services

Beyond CRM and eCommerce platforms, ERP systems should support seamless integration with other services such as telephony, courier platforms, and more.

Cloud-based ERP systems simplify such integrations, whereas server-based solutions often face limitations. This adaptability ensures businesses can create interconnected systems that improve efficiency and communication.

5. Adapting to Rapid Process Changes

The dynamic business environment has highlighted the need for ERP systems to be highly adaptive.

As businesses adjust to shifting supply and demand, ERP systems must enable swift modifications to processes. A robust system should allow for easy and rapid implementation of necessary changes to ensure companies remain agile and responsive to market needs.

6. Emphasis on Quality Support

While many features contribute to a good ERP solution, support remains one of the most critical factors.

Slow response times from software vendors can significantly disrupt business operations. Quick, reliable support services distinguish exceptional ERP providers, ensuring businesses can resolve issues promptly and continue operating smoothly.

7. Real-Time Data for Quick Decision-Making

In today’s fast-paced business environment, real-time data is indispensable for informed decision-making.

Business leaders need ERP systems that provide up-to-date insights, empowering them to make swift and accurate decisions. Access to real-time data is a cornerstone of competitiveness and growth in many industries.

Final Words

ERP systems were initially developed for large manufacturing companies to manage raw materials and parts. Over time, their functionality has expanded, incorporating advanced technologies that benefit businesses across various sectors.

As ERP systems continue to evolve, they are reshaping how businesses operate, adapt, and grow. 2022 promises further advancements, offering businesses exciting opportunities to optimize their operations and remain competitive.

We hope this guide helps you understand the latest ERP trends and inspires you to implement a solution tailored to your company’s needs.