Sarah T.
Customer support lead
“This helpdesk software assigns tickets to the right person in one queue. Clients get answers faster — and we stopped living in email.”
Outreach · Support · from €25/month
Composity Connect for sales teams
Composity Connect is sales and helpdesk software for SMBs. Capture leads, support customers, and automate communication in one system. Integrates with CRM, Helpdesk and Business OS.
Who Composity Connect is for
Composity Connect is for teams that capture leads, support customers, and automate communication in one place — especially Sales, Support, and Services. Use it standalone or combined with Business OS and Commerce.
By sector
By team
Sales teams
Customer support teams
High-volume inquiries
Companies scaling outreach
Project managers
Agencies & consulting
IT & repair services
Travel services
Connect
Modules included
Connect modules: chatbot, helpdesk, outreach & tasks
Chatbot, support, outreach, automation, helpdesk, and project work — pick a module to see it in Composity Connect.
- Chatbot Capture and qualify leads automatically.
- Customer Support Manage all conversations in one place.
- Outreach Engage leads and customers at scale.
- Automation Automate responses, workflows, and follow-ups.
- Helpdesk & Support Centralize tickets, email, and chat with full customer history.
- Project & Tasks Organize tasks, subtasks, notes, and files in one list.
How Composity Connect organizes leads, tickets & outreach
Composity Connect brings together chat, support, and automation — so you can respond faster, convert more leads, and scale your communication.
Sales & customer communication
Create, collaborate and organize all your work in one place
What you gain with automation
All communication flows into your system: Chat → CRM → Sales. Support → Customer history. Leads → Pipeline → Revenue. One timeline, shared context, and fewer handoffs between teams.
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Respond faster
Route, prioritize, and automate replies in real time. Faster response times, more captured leads, and a better customer experience as volume grows.
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Capture more leads
Turn conversations into pipeline with CRM-connected context. Connect all communication with customer data — no sync delays, one source of truth.
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Communicate effectively
Whether your teams are co-located, distributed, or fully remote, Composity provides an engaging collaboration experience with async teamwork. Integrate with messaging and email apps to support the ways your team likes to communicate.
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Move work forward
Organize tasks, to-do lists, and reminders with ease. Create subtasks, add notes, and attach files — so you never lose great ideas or context in a transient notification or chat again.
Helpdesk software reviews from sales and support teams
Sales and support teams use Composity Connect to capture leads, close tickets, and keep customer history next to every conversation.
Daniel P.
Sales team
“Composity Connect qualifies leads while we sleep. Conversations land in CRM with history, so outreach is never a cold start.”
Liam S.
IT services
“Tasks, notes, and files stay on the ticket. We never lose context in a chat notification again.”
Maria R.
Agency owner
“Calendar reminders, timesheets, and helpdesk in one place. Distributed teams actually stay aligned.”
Sandra L.
Wholesale support
“Agents see purchase history next to the ticket. Personal support without hunting through three systems.”
Maya Nakamura
Growing SaaS desk
“We replaced a pile of chat tools. Automation handles follow-ups; the team handles the conversations that matter.”
20,000+ clients already trust us · Connect from €25/month
What our customers love most:
- Top support
- Easy & Convenient
- Secure & Reliable
Frequently Asked Questions
A platform for chatbot, customer support, and communication automation. Composity Connect helps you capture leads, support customers, and automate outreach — with helpdesk, projects & tasks, documents, and timesheets in the same system.
Yes, it replaces multiple chat and support tools. Route conversations, tickets, and follow-ups from one workspace instead of juggling separate inbox, chat, and ticketing apps.
Yes, it connects directly with Composity CRM. Agents can view customer profiles, past tickets, and purchase history for faster, more personal support — Chat → CRM → Sales on one timeline.
Yes, you can automate responses, workflows, and outreach. Configure triggers, notifications, and follow-ups so high-volume inquiries stay handled without extra headcount.
Helpdesk software is a tool for organizing, managing, and responding to support inquiries, so that it can significantly decrease the time spent on user issues and better organize your team. Some helpdesks handle external consumer requests, while others handle internal support requests from team employees.
With Composity helpdesk software you can respond to your clients’ questions faster and assist them in fixing their difficulties more easily. The platform allows you to manage your clients’ tickets, assign tickets to the right person, and manage the response time of that person. This lets you keep your clients happy, reduce the amount of time spent on the helpdesk, and increase productivity as a result.
Email tickets, chat support, service requests, and phone logs — all tracked in one system, with optional messaging and email app integrations.
Yes — you can offer a customer portal or knowledge base where users can search solutions, view FAQs, or open tickets, reducing load on support staff.
Pricing starts from €25 per month, billed yearly, with 1 user included and extra users from +€10. There is a forever free tier, a 14-day trial, and no payment required to try. See all plans.
Both. Composity Connect can be used on its own or combined with Composity Go, Business OS, and Commerce for a fully connected system — unified workflows, real-time data, and one source of truth.
Composity Go is mini ERP for micro and small teams from €7/month. Business OS is the full ERP from €50/month. Connect adds chatbot, helpdesk, and outreach on top of either plan. See all plans.
Composity Go teams can add Connect quickly. Mid-size rollouts with Business OS typically take a few days. See how implementation works.
Yes for SMBs that want pipeline, helpdesk, and outreach without a heavy Salesforce rollout. Compare features on our Salesforce alternative page.
Its Free to Try
Start Growing Your Business with Composity
Eliminate manual tasks now. Start now and upgrade as you grow — chatbot, support, outreach, and helpdesk in one place.